Our Watertite Blog - Without Leaks

Great responsiveness, good value and no hidden costs. Would not hesitate to recommend this company to anyone needing roof work. Chris Elgar of C Elgar Holdings Limited.

Great experience - everything about their roof system was well explained, price was very competitive and the work was done on schedule with a great crew - what more could you ask for?

During a heavy rain event, the roof leaked and one of the tenant was concerned about the leak. I called Watertite Roofing and they were on the roof to patch the leak by end of the same day. In the meantime, they did an assessment of the roof and provided a quotation within days for the replacement of the roof. Once the quotation was approved, Watertite Roofing promptly began to replace the roof the following day. The foreman on site for Watertite Roofing was considerate of intrusion to the businesses and their clients. The site foreman was approachable and made changes requested by the landlord. The work was completed in four days and before the next rainfall. Communication with the head office was always pleasant and frequent updates were provided every several days of work progress by the Operations Manager/Estimator. I was pleased with the quick response and the professional manner in which the work was completed ahead of time.

The company is a family business, however they have plenty of other people to take care of your needs. Their estimate is done by Google earth and their representatives are very professional and helpful. The system they represent has an excellent 20 year warranty and provides a beautiful looking end result. Using this product is definitely a money saver when doing a flat tar and gravel roof replacement. I highly recommend them.

We purchased a building requiring a new flatroof. Didn't take to long to figure out who I was going to work with. Thru multiple business owners in the area and talking with some friends in real estate, the same name kept coming up. I gave Zach, owner, a call and booked a time to take a peak. He arrived ontime, prepared and presentable. He knew his product well and came up onto the roof to explain the process. After measurement and finalizing the details we decided to proceed with a roof replacement. A quotation was sent back within 2 days with pictures of the existing roof, new roof design and the payment schedule from start to completion. His crew that did the roof were very respectable of my property. There was no garbage left behind and the end product turned out great. Clearly, I'd be happy to do business with Watertite again. I could have done the contract on a handshake. Zacks words were few but what got promised happened and his communication was clear. I would have zero reservations in passing their name forward. Thanks for helping me out. Great company.

We have used Watertite Roofing on several occasions and have been extremely happy with their service. They have come to our rescue many, many times always swiftly and professionally. It's incredibly hard finding a great roofing company. I'm pleased to say that we've found them and look forward to doing business with them for many years to come.

There’s a reason the Watertite team consistently receives glowing reviews & is a highly rated Better Business Bureau member - such standing can only be earned - by consistently delivering a high-quality service & customer experience. To start, Zak prepared a detailed quote that included photos & clearly outlined what needed to be done & why. Thereafter, Zak dispatched a highly skilled, professional team to make the much-needed repairs. Thank you Zak & team - you are a credit to your profession! In an industry fraught with unscrupulous characters, it’s a comfort knowing the Watertite team’s business model subscribes to such old-fashioned values as honesty, integrity, quality, & doing what they committed to do. Better Business Bureau membership is a key differentiator in an industry that lacks governance, oversight & consumer protection enforcement.

After doing a lot of research on possible solutions for renewing an existing 35yr old low pitch corrugated metal roof on a pre-eng industrial building; a membrane overlay system was chosen as the most effective from a performance, cost and warranty standpoint. After engaging 3 local firms for proposals, it quickly became apparent that Watertite was by far the best solution to meet our needs. Their rep (Zak) was very easy to work with, maintained great communications, and was very professional/responsive to any questions or communications I had. Through the whole process (survey, quotation, project coordination/execution, and wrap-up), Watertite and their personnel were top notch with little inconvenience to the tenant. Definitely would not hesitate to highly recommend Watertite and the Duro-last membrane system.

We did our due diligence on roofers when we needed a complete new 15,000 square foot flat roof. All signs were positive for Watertite and they did not disappoint us, they did a great job. Zack was our main contact and he kept us informed throughout the project and always returned our calls in a timely fashion. Well done Watertite team! Larry Fontaine, president of Fontaine Transport Inc.

As a custom home builder and renovator we work on many unique projects that require unique products and solutions. We only work with contractors that can provide the level of professionalism, service, and product quality that we demand of ourselves for our clientele. Watertite Roofing is one of those contractors who sets the bar higher for others. Their response time, organization of operations, and delivery on service is rarely paralleled. And they install a durable, well warrantied product that takes a load off our minds. We wouldn't use anyone else.

The Optimist Club of Dunnville has worked with Watertite over the years. Recently, we contracted them to install a Duro-Last overlay roof system on the flat roof over our kitchen and back storage area. We were very pleased with the job. They noted a minor concern on a roof on which they were not working and repaired it at no extra charge. The team from - the quote, to the installation, to the office payment was friendly and professional. Installation of this durable, well-warrantied roofing allows us to focus our time and energy on our mission with the youth rather than worrying about leaking roof. Kudos to the Watertite team!

We hired Watertite Roofing to repair a leaking flat overhang on the front of our house that had been poorly done by another roofing company about 10 years earlier. Rot had set in and owner Zak Keyes had the solution for a permanent fix. Lead hand Jon took over from there and skillfully directed his crew to undo all the damage, working tirelessly in cold weather to give us a house that looks great and the knowledge that the problems are fixed for good. We highly recommend Watertite Roofing for flat roof construction and repair. Leanne and Pierre – Hamilton Ontario

Thank you Ibrahim, We really appreciate your Google rating us five stars. Can you share a few words about your experience please as it would be helpful for fellow Googlers. Thank you kindly from Management and Staff

Watertite did an amazing job with our rooftop terrace installation, very professional and built to last many years. I would recommend them to anyone looking for a solution that is long lasting and low maintenance. Amazing job!

Always a pleasure working with Waterside Roofing from Dunnville, Ontario. Watertite is very professional at their workmanship and I will continue to have them complete multiple jobs in the future.